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Mizo Sales house

Mizo Sales house

One sales centre for the whole group, direct and through partners

The sales house is the point of contact for every sale, inside the Mizo Group and for our clients outside it. It runs direct sales with our own team, and indirect sales through master brokers, brokerage houses, channel partners and agents, each with their own portal, all linked to the projects being sold.

Sales houseOne point of contact for every sale

Direct sales

Our sales teamWalk-ins, calls, WhatsApp, the website, events and exhibitions
BuyerCustomer portal

Indirect sales

Master broker or master channel partnerMaster broker portal: adds and manages its own network
Brokerage houses, sub-brokers and resellersBroker portal
AgentsAgent portal
BuyerCustomer portal
Linked underneath to what is being sold
Real estate developmentsApartments, villas, plots, offices and retail
Other group centresDesign, procurement, projects and the Mizo platform
One platform

Money in or money out, it lands everywhere it belongs

Sales, the development and the accounts are one system, not three. When a buyer pays an instalment in their portal, an agent collects a deposit or the sales office takes a cheque, it is recorded once and every part of the business sees the same payment, straight away. Supplier and contractor invoices work the same way in the other direction.

Money in: a buyer pays

A payment comes inAED 120,000Instalment 3, unit 1204, Al Khail ResidencesFrom the customer portal, an agent or the sales office
  • The unit and payment planInstalment marked paid; the buyer's statement updated.
  • The developmentCollections and cash flow for the project, against the feasibility.
  • AccountingReceipt and invoice issued, VAT and e-invoicing handled.
  • The bankMatched on bank reconciliation, cheques tracked until they clear.
  • CommissionThe broker's commission falls due at the milestone in their scheme.

Money out: a supplier invoices

An invoice comes inAED 84,500Lighting supplier, package 07, Al Khail ResidencesSubmitted in the supplier portal with the milestone's documents, or received by e-invoice
  • The purchase orderChecked against what was ordered and what was received on site.
  • The project budgetSpent against committed, for the package and the development.
  • AccountingPayables, VAT and the received e-invoice, filed with the documents.
  • The bankPaid on its due date and matched on bank reconciliation.
  • The supplierTheir statement and payment advice, in their own portal.

No re-keying between sales, projects and finance, and no month-end hunt to make the numbers agree. Broker commission, contractor certificates and restaurant bills reach the accounts the same way.

End-to-end workflow

Every sale, stage by stage, and every partner sees their part

Eleven stages from registering a partner to after-sales and resale. The sales house sees every deal in every channel; each master broker, broker and agent logs in to their own portal and sees their clients, their units, their bookings and their commission, and nobody else's.

app.mizo.co · Broker portal
ProjectAl Khail Residences, unit 1204Sample brokerage, under a master broker · sample data
Overall progress72%
Now: Instalments and Commission
Set up
Sell
Contract
Collect
Pay partners
Deliver
DoneStage 1 of 11 · Set up

Register the partner

Brokerage houses, master brokers and channel partners register with their trade licence, broker cards, agreement and bank details. A master broker then adds its own sub-brokers, resellers and agents underneath.

In the broker portal

  • Their registration and documents on file
  • Their sub-brokers and agents, for a master broker

Documents

Trade licenceBroker cardsPartner agreement
DoneStage 2 of 11 · Set up

Open a project for sale

The project goes to the channels: unit inventory, price list, payment plans, brochures and the commission scheme each partner level earns.

In the broker portal

  • Projects and units they can sell
  • Price list and payment plans
  • Their commission scheme

Documents

BrochurePrice listCommission scheme
DoneStage 3 of 11 · Sell

Register the client

Every enquiry, direct or from a partner, is registered and checked against existing clients, so the partner who brought the buyer is protected and no buyer is counted twice.

In the broker portal

  • Their registered clients and leads
  • Who holds each client, and until when

Documents

Lead registration
DoneStage 4 of 11 · Sell

Show and offer

Viewings booked, then an offer with price, discount and payment plan sent to the buyer as a link, valid until the date set.

In the broker portal

  • Viewings booked
  • Offers sent, opened and expiring

Documents

Offer
DoneStage 5 of 11 · Sell

Keep the unit

The unit is held for the named client for the hours the policy allows, then goes back on sale by itself.

In the broker portal

  • Units on hold and the time left

Documents

Hold record
DoneStage 6 of 11 · Sell

Book the unit

Booking form, buyer identity documents and the deposit, and the unit comes off the market for everyone.

In the broker portal

  • Bookings and deposits received

Documents

Booking formDeposit receipt
DoneStage 7 of 11 · Contract

Sign and register

The sales and purchase agreement signed and registered, and the buyer gets their own customer portal.

In the broker portal

  • Contract signed and registered
  • Buyer portal opened

Documents

SPARegistration certificate
In progress · 35%Stage 8 of 11 · Collect

Collect the payment plan

Instalments called as each milestone is reached; the buyer pays in their portal and sees their statement.

In the broker portal

  • What their buyers have paid and owe
  • Overdue instalments to chase

Documents

Statement of account
In progress · 50%Stage 9 of 11 · Pay partners

Pay every level

Commission earned at the milestones in the scheme, split between the master broker, sub-broker and agent, invoiced and paid.

In the broker portal

  • Commission earned, invoiced and paid
  • The split down their own team

Documents

Commission statementBroker invoice
PlannedStage 10 of 11 · Deliver

Hand over the keys

Snagging, handover and the title deed for the buyer, with the broker kept informed.

In the broker portal

  • Their buyers' handover dates

Documents

Handover certificateTitle deed
PlannedStage 11 of 11 · Deliver

Stay with the buyer

Buyer requests answered, and resale or rental listings brought back through the same channels.

In the broker portal

  • Resale and rental listings
  • Buyer requests

Documents

Resale listing

A sample project with sample data. A sample deal with sample data. Tap any stage to see what happens in it and what the broker sees.

What each partner sees when they log in

  • Units and prices

    Live availability, price lists and payment plans for every project they may sell.

  • Their clients

    Every client they registered, protected against double counting.

  • Holds and bookings

    What they are holding, what they have booked and what is still open.

  • Commission

    Earned, invoiced and paid, deal by deal.

  • Their team

    A master broker adds sub-brokers and agents and sees their sales.

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